At Cheap Vestureo Store, we’re committed to making your affordable luxury shopping experience seamless and satisfying. Below you’ll find all the details about our shipping options and straightforward returns process.

Shipping Information

We ship globally (excluding some remote areas and parts of Asia) using reliable carriers to ensure your designer accessories, clothing, and homewares arrive safely.

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
  • Free Shipping (orders over $50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment

Luxury Care Tip: Many of our designer items come with special care instructions. Please review these upon arrival to maintain the quality of your affordable luxury purchase.

Returns & Exchanges

We want you to love your Cheap Vestureo Store purchase. If you’re not completely satisfied, you may return or exchange most items within 15 days of delivery.

Return Process

  1. Initiate Your Return
    Email our customer service team at [email protected] with:
    • Subject: Return Request – Order #[Your Order Number]
    • Item name and reason for return/exchange
    • Your preferred resolution (refund or exchange details)
  2. Receive Return Authorization
    Within 2 business days, we’ll email you a Return Merchandise Authorization (RMA) number and instructions. Returns without an RMA cannot be processed.
  3. Package and Ship Your Return
    Securely repackage your item(s) with all original packaging and tags. Use the provided return label (US) or follow international return instructions. We recommend using a trackable shipping service.
  4. Refund or Exchange Processing
    We process returns within 5-7 business days of receipt at our facility. You’ll receive email confirmation when complete.

Refund Information

  • Method: Refunds are issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Timing: 3-5 business days after return approval
  • Shipping Costs: Original shipping fees are non-refundable. For exchanges, we cover standard shipping for the replacement item.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

  • Earrings (due to hygiene considerations)
  • Gloves (if the hygiene seal has been broken)
  • Custom or personalized items
  • Items marked “Final Sale”

International Returns

Customers outside the United States are responsible for return shipping costs and any customs duties. We recommend declaring packages as “Returned Goods” to potentially avoid additional fees.

Damaged or Defective Items

If you receive a damaged item (manufacturing flaws in jewelry, defective zippers on bags, or stitching issues on clothing), contact us immediately at [email protected] with photos. We’ll arrange a free return and expedited replacement.

For any questions about our Shipping & Returns policy, don’t hesitate to contact our customer service team. We’re here to help you enjoy your affordable luxury experience at Cheap Vestureo Store!

Cheap Vestureo Store
2989 Todds Lane, San Antonio, TX 78205, USA
[email protected]